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I want to measure societal impacts of my initiative… the individual level

Aggregate indicator title

Capacities (skills and competences) 


Specific skills and competences that individuals needs to participate in planning, decision making and governance processes 




Qualitative and quantitative

Primary/Secondary data

Primary and Secondary data

Source of data

Primary: Project partners, participants

Secondary: Project documentations (reports, information on websites, publications etc.); Online repositories (e.g. Science Direct, Google Scholar, etc.)

Time series

Yes, ex ante and ex post

Unit of measurement (observation)

Absolute values & nominal

Unit of analysis


Analytical level (logic model)

Context, input, process, output, outcome, impact

Links with indicators in other domains


Data collection method(s)

Interviews with citizen observatory members and non-members stakeholders; review of project documentations (reports, log-books, etc.); analysis of the initiative tools (platforms, Apps, etc.); literature review 

Data collection item(s)

8-10 questions are available for each topic in the indicator building - too elaborate to include here 

Indicator building

Working together

  • Perception of community members of the influence they can have as a group
  • Frequency in which community actions are being organized
  • The frequency of formal collaborations between regulatory entities and stakeholder groups
  • Proportion of cities with a direct participation structure of civil society in urban planning and management that operate regularly and democratically. (SDG 11.3.2)
  • Proportion of the population satisfied with their last experience of public services. (SDG 16.6.2

 Creativity & flexibility

  • Experience of the community (incl. decision makers) in dealing with unexpected situations
  • Stringency of the regulations (under normal circumstances; when faced with a problem?)
  • Who can suggest new policy options? (only decision makers, also other professionals, all community members)
  • Individuals with low problem-solving skills in technology-rich environments Ability to learn
  • The uptake and reaction of community members to expert advice.
  • Past experiences and lessons community members are drawing on.
  • Participation in formal and/or non-formal education, by literacy proficiency level and educational attainment

Internet savviness

  • Percentage of the community that has Internet access at home (- with average speed or more)
  • Percentage of the community that regularly exchanges images via the Internet
  • Percentage of the community that has Internet access at a friend’s house
  • Fixed Internet broadband subscriptions per 100 inhabitants, by speed. (SDG 17.6.2)
Availability of data



Resource demanding 

Source of indicator definition

Wehn et al. (201720192020)